We are continuously increasing our expertise, capacity and build on the existing good and flexible partnership we have with Avaya and its business partners.
We build our company culture very similar to Avaya in order to be able to accommodate more and more from Avaya’s internal culture and processes. That makes us flexible and easy to communicate with.
We continuously train our employees to follow all Avaya product releases. We have 60 Avaya certifications and product authorizations credentials on a global basis.
With the Centralized Ticketing System we can easily follow all relevant issues like: Orders, Acceptances, Documents, Maintenance issues (tickets).
During the Project activities we are following the Avaya quality assurance process recommendations. We are planning to introduce the ISO 9001 quality management system in the next year.
Dream Bells maintain all insurance and bonds required by applicable law; commercial general liability (CGL) insurance coverage ISO 1988 or later (including liability coverage and comprehensive automobile liability coverage), for bodily injury (including injury to any one person) and on account of any single occurrence, and for each occurrence of property damage; errors and omissions or professional liability insurance.